James has the best customer service!
Ok so I originally ordered the incorrect laptop keys and when I received them I contacted the company to request a return number. The person who responded was James, he asked me to take a picture of my laptop and send it to him. Within a few minutes of me emailing him the picture he responded that he found my correct laptop keys and that he has already mailed them out to me. I was shocked because I really didn't think I would ever find the keys that would fit my laptop. (I previously ordered keys from another company and also chose the incorrect ones). I was really happy that James didn't give up on me even though I had because when I received the keys a few days later, they fit perfectly. James was great and found a solution to a problem I deemed was impossible!! Great Job James!
